MHD 2.0 Troubleshooting FAQ

doublespaces

Administrator
Oct 18, 2016
8,652
AZ
This Is what I got when sign in with my MHD
!! Bad credentials!! WTF!!
Are you using a saved password? Type the password in manually. I found that saving the password resulted in saving asterisks.

Besides, don't use mhd login. Use one of the other social login options such as Google.
 

BMW 1M

Private
Feb 18, 2018
38
Are you using a saved password? Type the password in manually. I found that saving the password resulted in saving asterisks.

Besides, don't use mhd login. Use one of the other social login options such as Google.
Manually same thing! Bad Credentials!
Question! Why I can’t buy a new license for my ios! It tells me I need a voucher! No license to buy in the ios!!!
 

Cruizinmax

Private
Jul 18, 2018
48
Manually same thing! Bad Credentials!
Question! Why I can’t buy a new license for my ios! It tells me I need a voucher! No license to buy in the ios!!!
Can you try clearing data on the MHD app and Chrome? This way you're starting from scratch.

I just did mine this morning and it was completely seamless. Updated MHD on the Android device, when I opened it asked me to log in, clicked "Google account", it forwarded me to open in Chrome, done. Then when I opened the IOS device my licenses were there.
 
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NoGuru

Lieutenant
Jan 9, 2018
557
Just North of Detroit
Can you try clearing data on the MHD app and Chrome? This way you're starting from scratch.

I just did mine this morning and it was completely seamless. Updated MHD on the Android device, when I opened it asked me to log in, clicked "Google account", it forwarded me to open in Chrome, done. Then when I opened the IOS device my licenses were there.
It was easy for you because you probably were not panicking and using up all the exclamation points on the interwebs.

It was also pretty easy for me once the Android app updated, it loaded the lic and then moved to iOS.
 

BMW 1M

Private
Feb 18, 2018
38
Here you go. I am sending you some more ! Before you run out.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Let me know if you meed some more.
What a prick you’re! You can’t even answer a question. Where to buy the MHD licenses in the ios , because It says you need a voucher! If you can’t answer the question you shouldn’t be here!
 
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jyamona

Captain
Platinum Vendor
Nov 7, 2016
1,214
Philly
Please take a video of what you are doing. You appear to be opening chrome and trying to log in there. That is wrong. You need to open the MHD app and click the LOGIN button inside the MHD app. Then on the next screen you see, choose a social login method.
 

doublespaces

Administrator
Oct 18, 2016
8,652
AZ
Didn’t want to start a new thread as I’m having the same exact issue. MHD app crashes on my Android device since the update so I can’t transfer the license to my iPhone.
This is after you click login or after you login with a social login?

Do you happen to have a different android device? The login only needs to occur one time and it doesn't matter which android device you use, precluding any compatibility issues.
 

Bravehart38

New Member
Nov 11, 2016
5
Frisco
I think there’s an issue with some of the older android devices. Just like the OP the updated version crashes when you tap the app icon. You never make it to a login page. I purchased an open box Samsung Tab A was able to login to the updated MHD and updated my licenses in a matter of minuets.
 
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