N54 Stock DME Flex Fuel
- Thread starter Jake@MHD
- Start date
I see on the card has the color and shape of the subconnectors. Will do. Thanks.
Any idea why Motiv does not reply to emails?
They stay off the boards for the most part because they're time and energy pits with little return compared to the time put in.
Considering you said nothing about email correspondence in your message I was responding to...
If they're not responding to your emails, and you purchased a product from them, then that's different.
Please post or send a PM link of the forum article you are referring to as I have not found any. Please be aware that forums have nothing to do with sending instructions to customers. It would be insane to expect customers to rely on other customer in forums to install a product you sell.
Thank you for the advice though.
STFU stop whining.
It's annoying getting notifications and emails with your whine all the time.
How old are you, @matreyia ?
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I was not referring to a specific article. I was simply saying that they can and should return emails. Convert was suggesting they are too busy to check car forums but you were talking about email.
I got an email last night informing me that they are working on instructions and a video installation to disseminate. They have test installer users that will give them feedback so they can be more sure the instructions are clear. So now customers should sit tight and wait.
VT
No one should be installing anything until the MHD module is released...
If you want to install the fuel line and sensor go ahead but if you hook anything up to the DME without the proper software logic implemented you're gonna have a bad time.
If you want to install the fuel line and sensor go ahead but if you hook anything up to the DME without the proper software logic implemented you're gonna have a bad time.
We have everything installed, with the DME connection wires coiled up and wire tied, patiently waiting. I know it is frustrating and maybe far from a perfect example of how to run a business. But these are the guys that are advancing the N54 platform, and are honest and well-intentioned. I feel lucky in that regard, and am willing to put up with some shortcomings to move ahead - better the shortcomings in some communication, planning, and business execution than in the technology!
Filippo
Filippo
As an engineer who has been involved in product development and launches this is pretty much a case study of what not to do. I'm not attacking Motiv or Jake, and I'm still really excited about using their product (the packaging and components all look top notch) but the communication and launch has been really bungled. First, they over promised and under-delivered after the initial announcement (in early 2017!). Then it was communicated on this thread that the hardware was ready but they were waiting for MHD implementation (and mostly just protection for their IP) and when it was ready the product would be released. Then they announced the kit for Pre-sale (which I bought the first day) and would ship at the end of the month. A reasonable person who had read their previous communication would conclude that the MHD component was wrapping up. At some point later, I and others received an email stating that if the MHD component wasn't ready there may be a slight delay in shipping, which was the case for me as my shipment was delayed a week. Well here we are several weeks later and still no MHD and virtually no communication. Meanwhile Motiv has had my money for several months now without delivering a product that performs the function they advertised. I understand MHD is a separate entity from Motiv, but I guarantee MHD will pick up the phone for Motiv and tell them where they are at. This should absolutely be more transparent!
Again, I'm not attacking Motiv or anyone just being frank about how this has gone down. A company only gets one shot to create a first impression on their customers, for myself and I suspect many others this is the first Motiv product and my trust is wavering. People defending Motiv arguing they are pushing the platform forward are IMO ridiculous. Don't launch a product until its ready! Also that attitude carries the air of the vendor doing a favor to customers by developing a product which is a great PR strategy to drive your customers away. No vendor is doing doing anyone any favors, they are providing products for CUSTOMERS to purchase and are making a profit. Here's to hoping for some transparent communication and a successful (if late) software launch!
Again, I'm not attacking Motiv or anyone just being frank about how this has gone down. A company only gets one shot to create a first impression on their customers, for myself and I suspect many others this is the first Motiv product and my trust is wavering. People defending Motiv arguing they are pushing the platform forward are IMO ridiculous. Don't launch a product until its ready! Also that attitude carries the air of the vendor doing a favor to customers by developing a product which is a great PR strategy to drive your customers away. No vendor is doing doing anyone any favors, they are providing products for CUSTOMERS to purchase and are making a profit. Here's to hoping for some transparent communication and a successful (if late) software launch!
Orange wire in the green connector. Same as JB4 power source. Using it for AIC1, LPFP and FF box. The LPFP has its own 18ga wire with 10a fuse as that will pull the most power.
Thanks. Sounds familiar now. Same place I wired in the procede way back when.
Well, the problem itself was the delay which can't be remedied when that delay continues to happen, so really its a matter of picking their poison it seems. Have people complain because you don't release it or have people complain because you did. People bought the product knowing it wasn't ready, and as they say, until the fat lady sings. So while I certainly understand frustration people may have, I'm not tripping because this is so low on my frustration-O-meter, it makes me wonder if any of you guys have real problems in life. If this puts someone in a financial hardship, I'm certain they would take it back. Otherwise, if they didn't put it on sale, we'd be no closer to a flex fuel solution, in fact, I'd personally be further away from having this solved since I wouldn't even have the product in my hands.
Well, to clarify, there is Jake H, who is definitely part of Motiv Motorsport, obviously. And there is Jake Yamona, who I do not think currently identifies as an employee of Motiv, more like a collaborator. I could be wrong, just AFAIK.
